BBB now app for iPhone and iPad

BBB now. Fast. Mobile. Trusted.

It’s a mobile world. Take the conversation with you. BBB now is a faster and more efficient way to contact businesses easily and safely, powered by Better Business Bureau—a name you can trust. Text or message a business directly from your mobile phone—for any reason.

Available now in Los Angeles and Silicon Valley and soon expanding to other areas.

BBB now lets you text with businesses to get what you want instantly:
Book an appointment
Make a reservation
Place an order
Ask for a quote
Get help or solve a problem
Give feedback

No more sitting on hold, emailing back and forth or waiting for live chat. BBB now is faster and more efficient than phone calls, emails, contact forms or social media.

BBB now finds businesses near you and displays them on your phone. Simply select the business and start texting!

Search for the business or choose from the list of businesses near you.
Select the business and type your message.
Add a photo if you’d like.
BBB now delivers your message to the business in real time.
Receive a notification when the business has replied.
Click on the notification, read the response and continue chatting in the conversations tab.

COMMUNICATE ANYWHERE, ANYTIME
Text or message a business directly from your mobile phone—for any reason. BBB now will send your message to the business for a reply.

GET HELP FAST
BBB now is the most convenient way to contact a business and get things done. It’s fast and it’s free.

ELIMINATE CONFUSION AND FRUSTRATION
There’s a record of everything you and the business say in the conversation stream so there’s no dispute as to who said what or who promised what.

PERFECT FOR A VARIETY OF SITUATIONS
Great businesses like to hear when they’ve done a good job. They also want to solve your issue promptly and to your satisfaction. Use BBB now to send a compliment, register a complaint, make a suggestion or ask questions.

TAKE ADVANTAGE OF GREAT DEALS
Use BBB now to become a valued customer. Tell a business they’re doing a great job and receive special offers and discounts.

BBB NOW IS SECURE AND ANONYMOUS
BBB now does not exchange, share or display personal information in any way; your device ID is not shared with the business. However, if you include personal information in your message it is delivered to the business. You decide.

ALL THE POWER IN THE PALM OF YOUR HAND
BBB now combines the power of its business network with the power of having your phone with you everywhere.

BBB now is powered by Better Business Bureau [of Los Angeles & Silicon Valley] and Owner Listens Inc.

If there’s a business you don’t see on BBB now, email us at [email protected] and we’ll get it in our system.